Restaurant Operations Manager

2 weeks ago


Marshall, Minnesota, United States Taco Bell Full time
Overview:
At Taco Bell, the safety of our employees and patrons is our top priority. We adhere to all COVID-19 safety measures, including masks, contactless service, and industry-leading sanitation protocols.


We are seeking individuals who are passionate about customer service and have a background in the restaurant sector. This is an opportunity to be part of a leading global restaurant brand that actively contributes to community support through scholarships and food bank initiatives.

Key Responsibilities:

Team Development:
- Recruit and onboard top talent for Team Members and Shift Leads.
- Conduct comprehensive orientation for new hires.
- Design and implement training programs to cultivate a high-performing restaurant team.
- Mentor Assistant Managers, Shift Leaders, and Team Member Trainers.
- Facilitate weekly management meetings and individual check-ins with Team Members.
- Recognize and reward outstanding Team Member contributions.
- Address and resolve any conflicts within the restaurant promptly.

Enhancing Customer Experience:
- Lead by example in engaging with customers positively.
- Ensure immediate resolution of customer concerns.
- Schedule staff effectively to meet customer demands.
- Collaborate with management on product rollout strategies.
- Analyze competitive positioning and strive for excellence in service delivery.

Maintain Financial Discipline:


- Evaluate the restaurant's financial performance and develop strategies to enhance profitability while preserving customer satisfaction.
- Oversee the restaurant budget.

Benefits:

We offer a comprehensive benefits package that includes:
- Competitive starting salary
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- Paid time off and personal days
- 401K plan with company matching
- Opportunities for rapid career advancement
- Community engagement through charitable partnerships
- Flexible work schedules
- Complimentary meals

Qualifications:
- Proven experience as a General Manager in the restaurant industry.
- Excellent communication skills.
- Strong leadership and operational management abilities in a fast-paced environment.
- Effective talent management and performance evaluation skills.
- Customer-oriented attitude.
- Availability to work a standard schedule of 50 hours per week across various shifts.
- Must successfully pass a background check.
- Proficient in English, both spoken and written.

Company Overview:
Since our inception in 1962, Taco Bell has been at the forefront of innovation in the fast-food industry. We pride ourselves on being a culture-driven brand that offers delicious, affordable Mexican-inspired cuisine with bold flavors. Our commitment to quality ingredients and value is unmatched, as we were the first quick-service restaurant to provide menu items certified by the American Vegetarian Association (AVA).

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