Client Service Appointment Specialist

2 weeks ago


Brockton, Massachusetts, United States Hines Park Lincoln Full time
Join the Hines Park Team

At Hines Park, we prioritize customer respect, collaboration, and integrity. We are on the lookout for a Service Appointment Coordinator to enhance our team. The perfect candidate will possess experience in a BDC or call center environment and have a genuine enthusiasm for the automotive sector. As a family-owned establishment, we provide a dynamic and welcoming workplace. If you are eager to advance your career in the automotive industry, we invite you to explore this opportunity further.

What We Offer:

  • Comprehensive Medical, Dental, and Vision Coverage
  • Generous Paid Time Off
  • 401(k) Retirement Plan with Employer Match
  • Opportunities for Professional Growth
  • A Supportive Work Atmosphere
Key Responsibilities:
  • Manage incoming service department inquiries
  • Organize and oversee service appointment scheduling
  • Engage with service advisors effectively
  • Conduct outbound calls to arrange maintenance appointments
  • Work collaboratively with various departments
  • Enhance the overall customer experience
Qualifications:
  • Previous experience in a BDC or service department is preferred
  • Exceptional communication abilities
  • Reliable and adaptable to changing situations
  • Professional demeanor
  • Maintained clean driving record
Hines Park is proud to be an equal opportunity employer.

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