Client Service Associate
1 week ago
About Us:
For over a century, HarborOne has remained dedicated to our clients, our communities, and our team members. Established in 1917 to address the evolving financial needs of our local populations, HarborOne continues to uphold a commitment to exceptional service.
Position Overview:
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by:
- Providing outstanding assistance to clients through various communication channels.
- Addressing inquiries and resolving issues efficiently.
- Collaborating with team members to enhance service delivery.
Key Responsibilities:
- Engage with customers to understand their needs and provide tailored solutions.
- Maintain accurate records of customer interactions and transactions.
- Contribute to a positive team environment by sharing insights and best practices.
Qualifications:
- Strong communication skills and a customer-centric approach.
- Proficiency in Microsoft applications and call center technologies.
- Ability to work effectively in a fast-paced environment.
Join us in our mission to provide exceptional service and support to our valued customers. We look forward to welcoming dedicated individuals to our team.
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