Technical Support Specialist for IT Clients
2 weeks ago
Position Overview:
We are seeking a dedicated Technical Support Specialist to assist our clients with their IT needs. This role is crucial in ensuring that our clients receive the highest level of technical support and service.
Essential Knowledge, Skills, & Abilities:
Knowledge:
1. Fundamental understanding of the safe application of various tools used for technical diagnostics, repairs, and support, including both software and hand-tools.
2. Basic comprehension of computer systems, audiovisual technology, Active Directory, and networking principles.
3. Introductory knowledge of computer and audiovisual devices, along with the deployment of related technologies.
4. Computers and Electronics – Foundational knowledge of computer hardware and software, encompassing applications and programming.
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