Client Support Liaison

4 weeks ago


Englewood, Colorado, United States Peerless Marketing Full time

Job Title: Client Support Liaison

Job Summary:

We are a prominent sales and business development firm in the Denver area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. As the entry-level Client Support Liaison, you will work closely with clients and customers alike to bolster brand awareness in the community and drive sales revenue.

Key Responsibilities:

  • Work directly with customers to promote our clients' brand, products, and services
  • Explain product features and benefits to customers and confidently answer any inquiries
  • Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
  • Analyze client acquisition metrics and KPIs to maximize sales and drive revenue
  • Adhere to our clients' compliance standards and maintain professionalism throughout the sales process
  • Draft sales contracts on behalf of our clients
  • Attend in-person and virtual meetings with fellow Client Support Liaisons to develop customer service, sales, and leadership skills

Requirements:

  • 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eager to improve current skills
  • Ability to grasp new concepts quickly to develop professionally
  • Ability to confidently present information to clients, customers, and teammates
  • Basic knowledge of the sales cycle is a plus

About Us:

We are committed to seeing our entry-level Client Support Liaisons succeed, so we provide the necessary tools and resources to thrive within our company. Each entry-level Client Support Liaison receives in-house training from our Senior Client Support team.



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