Client Delivery Manager
3 weeks ago
The Client Delivery Manager is the primary point of contact between Mobile Solutions Services Holdings, LLC and our clients. This role is responsible for overseeing the delivery of contractual scope for each client within our portfolio, ensuring customer satisfaction, and meeting or exceeding contractual service level agreements.
Key Responsibilities:
• Establish and maintain primary business relationships with client teams
• Create and deliver quarterly business reviews, aligning initiatives with client objectives and identifying upsell and cross-sell opportunities
• Identify business value provided by contracted solutions and understand client business objectives to align services accordingly
• Ensure that relationships are living up to expectations, identifying areas of risk and taking steps to prevent customer and/or revenue churn
• Define and execute product adoption and customer retention plans, coordinating with operational departments to ensure service levels are met and positive user experience
• Own regular update calls to provide clients with an overview of all activities taking place across various services
• Ensure support teams are following documented rules of engagement and handle customer and vendor escalations as needed
Requirements:
• Minimum 3 years' experience working in TEM or similar customer success environment
• Exceptional communication skills, written and oral
• Strong aptitude for cross-team collaboration and critical thinking
• Ability to lead customer escalation and expectation setting
• Moderate computer skills and typing ability
Benefits:
Mobile Solutions Services Holdings, LLC offers a comprehensive health, dental, and vision benefits package, paid time off, and a 401K with employer match. We prioritize work-life balance and taking time for yourself.
-
Client Delivery Manager
3 weeks ago
Englewood, Colorado, United States Mobile Solutions Services Holdings, LLC Full timeJob Summary: We are seeking a skilled Client Delivery Manager to join our team at Mobile Solutions Services Holdings, LLC. As a Client Delivery Manager, you will be responsible for overseeing the delivery of contractual scope for each customer within our portfolio, ensuring customer satisfaction, and meeting or exceeding contractual service level agreements....
-
Associate Client Manager
3 weeks ago
Englewood, Colorado, United States CHERRY CREEK INSURANCE AGENCY INC Full timeJob Title: Associate Client ManagerAt Cherry Creek Insurance Agency Inc, we are seeking a highly skilled and detail-oriented Associate Client Manager to join our team.Job SummaryThe Associate Client Manager will be responsible for providing exceptional client service, processing daily downloads, and assigning suspense items. They will also request policy...
-
Wealth Management Client Associate
3 weeks ago
Englewood, Colorado, United States Bank of America Full timeJob Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Our team specializes in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.We...
-
National Project Delivery Manager
4 weeks ago
Englewood, Colorado, United States Unavailable Full timeJob SummaryCommonSpirit Health is a leading healthcare provider with a strong commitment to building healthy communities. We are seeking a highly skilled National Project Delivery Manager to lead our capital projects and ensure their successful delivery.Key ResponsibilitiesProvide leadership and oversight of design and construction, and project management...
-
Private Banker
4 weeks ago
Englewood, Colorado, United States NBH Bank Full timeAbout the Role:We are seeking a highly skilled Private Banker to join our team at NBH Bank. As a Private Banker, you will be responsible for building and maintaining relationships with our affluent clients, providing them with personalized financial solutions and advice.Key Responsibilities:Establish and maintain strong relationships with clients,...
-
National Project Delivery Manager
3 weeks ago
Englewood, Colorado, United States Unavailable Full timeJob SummaryThe National Project Delivery Manager will oversee the design and construction of healthcare capital projects, ensuring timely and within-budget delivery. This role requires strong leadership and project management skills, with a focus on collaboration and communication.Key ResponsibilitiesLead project teams in establishing scope, schedule, and...
-
Distribution Project Manager
3 weeks ago
Englewood, Colorado, United States Actalent Full timeJob DescriptionAs a Distribution Project Manager at Actalent, you will have the opportunity to build and lead your own team of overhead and underground line design professionals while managing distribution line projects in the local region and beyond.You will likely have prior experience managing and providing technical leadership on small/medium projects...
-
Client Executive
3 weeks ago
Englewood, Colorado, United States Nexus Technologies Full timeAbout the RoleNexusTek is a leading provider of managed IT services, and we're seeking a highly skilled Client Executive to join our team. As a Client Executive, you will be responsible for developing and executing sales strategies to drive growth and revenue for our clients.Key ResponsibilitiesDevelop and execute sales strategies to drive growth and revenue...
-
Logistics Delivery Associate
3 weeks ago
Englewood, Colorado, United States Empyreal Logistics Full timeJob OverviewAt Empyreal Logistics, we're a dynamic team dedicated to excellence and growth. Our mission is to provide top-notch service while fostering a supportive and exciting work environment.This role is perfect for those who excel in customer interactions and enjoy the flexibility of occasional overnight trips across Colorado. As a Delivery Driver,...
-
Client Support Liaison
3 weeks ago
Englewood, Colorado, United States Peerless Marketing Full timeJob Title: Client Support LiaisonJob Summary:We are a prominent sales and business development firm in the Denver area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. As the entry-level Client Support Liaison, you will work...
-
Client Support Liaison
4 weeks ago
Englewood, Colorado, United States M. Coast Full timeWe are a prominent sales and business development firm in the Denver area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we've seen exceptional growth and success, which highlights our commitment to driving results...
-
Network Coordinator
4 weeks ago
Englewood, Colorado, United States Camping World Inc Defunct Full timeThe Service Delivery Specialist is responsible for creating and managing the overall service delivery strategy and oversight for all services related to Consignment Inspection requests. They will coordinate and oversee all aspects of Consignment Inspections, ensuring service delivery metrics, customer satisfaction, and delivery of services within appropriate...
-
Delivery Driver
3 weeks ago
Englewood, Colorado, United States American Furniture Warehouse Full timeJob DescriptionAmerican Furniture Warehouse is seeking a qualified Hourly Delivery Driver to assist the Delivery Department with special deliveries, timed deliveries, or any customer that needs to have merchandise delivered to resolve any issue.Key ResponsibilitiesAssist the Delivery Department with special deliveries, timed deliveries, or any customer that...
-
Public Works Project Manager
4 weeks ago
Englewood, Colorado, United States CyberCoders Full timeJob Title: Public Works Project ManagerWe are seeking a dedicated professional to manage client relationships within the public works sector. As a Public Works Project Manager, you will oversee project delivery, ensuring compliance with client specifications and regulatory requirements.Key Responsibilities: Manage and nurture client relationships within the...
-
Case Management Supervisor
4 weeks ago
Englewood, Colorado, United States CorVel Healthcare Corporation Full timeJob SummaryCorVel Healthcare Corporation is seeking a highly skilled and experienced Case Management Supervisor to join our team. As a key member of our management team, you will be responsible for directing the operations of our case management department, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesDirect and manage a...
-
Logistics Delivery Driver
4 weeks ago
Englewood, Colorado, United States Empyreal Logistics Full timeEmpyreal Logistics is seeking a skilled Logistics Delivery Driver to join our team. As a key member of our operations, you will be responsible for safely handling diverse driving conditions, ensuring accurate and secure deliveries of valuable assets, including ATM machines. Your attention to detail and ability to navigate complex routes will be essential in...
-
Air Culinaire Worldwide Delivery Driver
3 weeks ago
Englewood, Colorado, United States Air Culinaire Worldwide Full timeJob Title: Delivery DriverJob Summary:At Air Culinaire Worldwide, we are seeking a skilled Delivery Driver to join our team. As a Delivery Driver, you will be responsible for delivering catering orders and concierge items in a safe and timely manner. You will also be responsible for maintaining delivery vehicles and providing excellent customer service at...
-
Business Development Manager
3 weeks ago
Englewood, Colorado, United States Gallagher Full timeJob Summary:The Account Manager plays a vital role in ensuring the delivery of exceptional service to Gallagher's clients. This involves proactively managing assigned accounts, communicating resources available within Gallagher to fill white space needs, and resolving service-related issues independently or with the support of experienced team members.This...
-
Creative Project Manager
2 days ago
Englewood, Colorado, United States IDR, Inc. Full timeJob Title: Creative Account ManagerAt IDR, Inc., we are seeking a highly skilled Creative Account Manager to join our team. This is a 3+ month contract position, with potential for hire, working on-site in Englewood, CO. The ideal candidate will manage client partner communication and expectations on creative work, ensuring timely delivery of high-quality...
-
Water Resources Project Manager
4 weeks ago
Englewood, Colorado, United States Westwood Full timeJob Title: Water Resources Project ManagerWestwood Professional Services, Inc. is seeking a highly skilled and experienced Water Resources Project Manager to join our team in Englewood, Colorado.Job Summary:The successful candidate will have a strong background in hydrologic and hydraulic stormwater modeling, drainage facility design, and project management....