Multilingual Customer Experience Specialist

23 hours ago


Chicago, Illinois, United States Staff My Agency Full time

We are looking for a skilled and customer-focused multilingual customer experience specialist to join our team at Staff My Agency.

About the Role:

This is an exciting opportunity for a motivated individual who can effectively communicate with customers in Spanish and English, providing personalized support and solutions.

Key Responsibilities:
  • Deliver exceptional customer experiences through proactive communication and issue resolution.
  • Build strong relationships with customers by understanding their needs and preferences.
  • Collaborate with colleagues to achieve sales targets and provide outstanding customer experiences.
Requirements:
  • Exceptional interpersonal skills, with a focus on empathy and understanding.
  • Strong written, verbal, and listening communication skills.
  • Able to work independently and as part of a team, prioritizing tasks effectively and meeting deadlines.
  • Bilingual - Spanish required.
  • Ability to learn computer functions and work accurately and timely.
Benefits:
  • Competitive base pay plus production bonus.
  • Paid time off (vacation and personal/sick days).
  • SIMPLE IRA retirement plan.
  • Opportunities for growth and professional development within the agency.

Estimated salary: $45,000 - $60,000 per year based on location and experience.



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