IT Support Specialist

2 weeks ago


Alexandria, Virginia, United States Recruiting Heroes LLC Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled IT Technician to join our team at Recruiting Heroes LLC. As a valued member of our staff, you will be responsible for supporting our IT operations, including provisioning, hardware and software management, troubleshooting, and help desk services. You will work closely with our CIO and IT Administrator to manage daily IT operations and plan and execute hardware and software provisioning for our growing staff.

Responsibilities include:

* Managing daily IT operations, including help desk requests and troubleshooting
* Planning and executing hardware and software provisioning for our staff
* Assisting in monitoring and managing IT services, including our Microsoft 365 tenant
* Assisting in setting and achieving goals related to securing and improving IT operations
* Creating and maintaining records and procedures
* Creating and maintaining Microsoft Power Automate and Power Apps applications
* Conducting staff onboardings and training

Qualifications:

* Associates Degree in Computer Science or similar course of study, or technical certifications in relevant skill areas
* Experience with the Microsoft Windows operating system is required
* Experience with Apple macOS and iOS is preferred
* Proficiency in the Microsoft Office suite of applications is required
* Familiarity with SharePoint is preferred
* Familiarity with Microsoft Power Automate and Power Apps is preferred
* Methodical approach to troubleshooting
* Eagerness to learn new skills and develop new approaches to problems
* Excellent interpersonal and collaboration skills
* Strong ability to adapt quickly and manage multiple priorities
* Willingness to undergo a background check, and a future security clearance, is required. Existing security clearance is preferred.

We are an equal opportunity employer and welcome applications from qualified candidates.

If you are a motivated and detail-oriented IT professional looking for a challenging role, please submit your application.

We look forward to hearing from you"}


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