Equipment Rental Specialist

2 weeks ago


Leavenworth, Kansas, United States Vail Resorts Full time
Job Overview

Craft Your Adventure in the Great Outdoors

Experience the thrill of working in a dynamic mountain environment. Whether you are new to winter sports or have been enjoying them for years, becoming a part of our organization allows you to explore your love for nature while forging lasting relationships with colleagues and visitors from around the globe.

With a vast network of resorts spanning multiple continents, you have the opportunity to engage with us for a season or embark on a long-term career. From your first day, you will benefit from competitive compensation, complimentary passes, free ski and snowboard lessons, significant retail discounts, and opportunities for professional growth through our premier training and development programs, along with wellness benefits to support your journey.

Employee Advantages


• Mountain Benefits: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.

• Additional discounts on lodging, dining, equipment, and transportation services.

• 401(k) Retirement Savings Plan.

• Employee Support Programs.

• Comprehensive training and career development opportunities.

• Employee Referral Incentives.

For further details, please consult the Benefits Eligibility Summary.

Position Summary:

As a Rental Associate, you will play a crucial role in driving sales through exceptional customer service, assisting patrons with rental gear, and ensuring guests have access to the equipment and services needed for an unforgettable outdoor experience.

Position Specifications:

  • Housing: May Be Available
  • Outlet: Fall Line Sports
  • Expected Pay Range: $20.00 / hour
  • Shift & Schedule Availability: Full Time and Part Time Hours available
  • Skill Level: Entry

Key Responsibilities:

  • Deliver outstanding customer service at our retail locations.
  • Assist guests in selecting and fitting equipment – training will be provided.
  • Educate guests on the operation of rental gear, safety protocols, and their responsibilities regarding the equipment during the rental period.
  • Collaborate with team members to uphold safety standards.
  • May involve additional tasks such as processing transactions and retail sales.
  • Other responsibilities as assigned.

Job Requirements:

  • Ability to work a flexible schedule, including evenings, holidays, and weekends.
  • Dedication to providing exceptional customer service.
  • Maintain an understanding of products and trends in the outdoor industry.
  • Ability to stand and engage in an active, team-oriented environment for extended periods.
  • Fluency in English is required.

A Rental Associate is a versatile team member who may work across various departments and roles to support the overall resort experience, which could include:

  • Mountain Activities
  • Retail Rental Operations
  • Food and Beverage Assistance
  • Ticket Sales or Scanning
  • Lift Operations
  • Base Area Operations

The anticipated pay range for this position is $20.00. This reflects the compensation we expect to offer for this role, with individual salary decisions based on various factors.

Vail Resorts is committed to equal opportunity employment. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 502669
Job Code Function: Rental Operations



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