Automotive Parts Specialist
2 weeks ago
- Comprehensive Medical and Dental Coverage
- Two Weeks of Paid Training
- Opportunities for Internal Advancement
- Paid Time Off
- Incentive Programs
- Team Building Activities
- Compensation Structure: Base Salary + Commission + Bonuses
- Advises customers on necessary parts and promotions, ensuring they are informed about the complete product range.
- Handles incoming calls, providing pricing information and other relevant details.
- Processes and fulfills orders from inventory.
- Maintains precise stock levels of high-demand items as per manufacturer specifications.
- Identifies out-of-stock parts from external suppliers and places emergency orders when required.
- Informs relevant parties upon receipt of special ordered items.
- Prepares orders for dispatch, ensuring all parts are labeled with customer details and job identifiers.
- Monitors back-ordered items and updates assigned inventory on a daily basis.
- Reviews will-call and back-order records weekly, returning items to vendors or restocking those not collected.
- Supports outside sales representatives with their orders.
- Ensures all internal part requests are billed correctly on service repair orders.
- Processes payments from retail clients or secures credit approvals.
- Confirms that all charge transactions are signed by customers and that they receive their invoice copies.
- Exceptional communication and customer service abilities, maintaining a professional demeanor.
- Capability to manage multiple tasks in a dynamic environment.
- Proficient Computer and Phone Skills.
- Prior experience is preferred, but training is available for the right candidate.
- Detail-oriented with foundational knowledge of automotive parts.
- Must successfully pass a drug screening.
- Acceptable driving record is required.
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