Conference & Events Assistant

2 weeks ago


Overland Park, Kansas, United States Chewton Glen Full time

Assistant Manager for Conferences & Events - Accommodation Available

Objective of the Assistant Manager for Conferences & Events Position

The primary goal of the Assistant Manager for Conferences & Events is to support the Conference & Events Manager by overseeing designated areas within Conference & Banqueting, ensuring exceptional customer satisfaction by adhering to planned requests as outlined in the events road sheet, while proactively addressing additional guest needs and responding positively to special requests.

Core Responsibilities of the Assistant Manager for Conferences & Events:

  • Demonstrate confidence in executing and completing instructions provided by the Conference & Events Manager or any senior staff member.
  • Ensure that Food & Beverage services meet Hotel Standards and are delivered promptly as per the Event road sheet.
  • Effectively manage time and productivity during work hours.
  • Prepare necessary mise-en-place, including polishing silverware, glasses, and chinaware, showcasing dedication and pride in your work.
  • Set up conference rooms according to management directives and the events road sheet.
  • Maintain a high standard of personal hygiene and appearance.
  • Participate in briefings and departmental meetings.
  • Comply with fire, health, and safety regulations, following appropriate procedures when necessary.
  • Exhibit flexibility and teamwork by undertaking additional tasks as requested by the leadership team.
  • Adhere to all policies and procedures established by the hotel.
  • All staff members should be well-versed in the company's policies and procedures regarding privacy, confidentiality, and data protection.

Qualifications for the Assistant Manager for Conferences & Events:

  • Previous experience in an operational Conference role within a 4-star or 5-star hotel is preferred.
  • Familiarity with Opera software is advantageous.
  • A keen eye for detail, strong organizational skills, and effective communication abilities with the team are essential.

Benefits Offered:

  • Service charge in addition to your monthly salary.
  • Staff accommodation available if needed.
  • Complimentary staff meals.
  • Friends and Family rate at Iconic Luxury Hotels.
  • 25% discount on all Food & Beverage.
  • Discounts on Spa treatments and products.
  • And much more.


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