Patient Services Representative
1 week ago
About the Role
As a Patient Services Representative at Uropartners LLC, you will be integral in ensuring optimal patient experiences by engaging with clients, healthcare providers, and the operational team. Your duties will encompass managing appointment schedules, assisting patients during check-in and check-out, handling phone inquiries, processing payments, and maintaining accurate financial documentation.
Key Responsibilities
Administrative Duties
- Coordinate patient appointments and confirm essential details
- Welcome and register patients, ensuring insurance details are accurate
- Facilitate patient departures, providing necessary information and arranging follow-up visits
- Manage incoming calls, route inquiries, and document appointments
- Prepare financial reports, invoices, and execute required data entry tasks
Financial Responsibilities
- Reconcile cash and credit transactions
- Collect co-payments and outstanding patient balances
- Verify insurance eligibility and process payments
Qualifications
- Education: High school diploma or equivalent required
- Experience: A minimum of three to six months in a related role
- Skills: Professional demeanor, efficient work ethic, adaptability, logical problem-solving abilities, strong communication skills, and proficiency in computer applications
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