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Corporate Services Technician II

2 months ago

Des Moines, Iowa, United States Farm Bureau Financial Services Full time

Job Summary:

Farm Bureau Financial Services is seeking a highly detail-oriented and organized Corporate Service Technician to join our team. As a Corporate Service Technician, you will be responsible for reviewing and determining how to process documents for scanning, indexing, and distribution of business mail. You will also follow established legal guidelines for disposition of electronic images.

Key Responsibilities:

  • Respond to customer service requests in a prompt, efficient, and courteous manner.
  • Define, identify, sort, and batch documents for automated workflow distribution systems for scanning and indexing.
  • Handle confidential material and monies appropriately to meet companies' compliance, OSHA, and HIPAA guidelines.
  • Operate and maintain equipment to support all department operational needs.
  • Perform audits on completed operational transactions.
  • Perform assigned work in accordance with established guidelines and provide operational backup.

Requirements:

  • High school degree or equivalent experience plus two years of relevant experience required.
  • Must be detail oriented and have strong analytical and organizational skills with the focus on accuracy.
  • Knowledge of windows and systems software.
  • Knowledge of equipment for identifying, scanning, and archiving documents preferred.
  • Knowledge of OSHA rules and regulations.
  • Must be able to occasionally lift up to 40 lbs.
  • Must be able to sit, stand or walk for long periods of time.
  • Oral and written communication skills appropriate to the position.
  • Ability to read write and speak the English language.

What We Offer:

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.