HVAC Service Technician

4 weeks ago

Des Moines, Iowa, United States Midwest Comfort Full time
Job Overview

Midwest Comfort Heating & Cooling is a locally owned and operated HVAC company that has been serving the community since 2007. We pride ourselves on a strong ownership-employee relationship, making it easy for our employees to meet directly with those in charge and make sure they are set up for personal and company-wide success.

We are looking for a skilled HVAC Service Technician to join our team. As a key member of our team, you will be responsible for troubleshooting and repairing HVAC systems, performing seasonal preventative maintenance, and communicating effectively with customers to ensure their needs are met.

Key Responsibilities:

  • Troubleshoot and repair HVAC systems for electrical and mechanical defects.
  • Perform seasonal preventative maintenance, including cleaning, adjusting, and repairing systems, and performing warranty services.
  • Communicate effectively with customers to ensure their needs are met.
  • Maintain a detailed inventory of all HVAC equipment and resources.
  • Ensure compliance with appliance standards and with Occupational Health and Safety Act.
  • Adhere to safety standards and company policies.
  • Maintain accurate records of work performed.
  • Participate in all technical training.
  • Comply with service standards, work instructions, and customers' requirements.

Requirements:

  • Proven experience as an HVAC Service Technician.
  • Strong technical skills and knowledge of HVAC systems.
  • Understanding of advanced principles of air conditioning, refrigeration, and heating.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive compensation.
  • Health and dental benefits.
  • Retirement savings plans with company match.
  • Ongoing training opportunities.
  • Regular pay raises.
  • Provided uniforms.
  • Accrued PTO and sick time.
  • Overtime pay opportunities based on seasonal business demand.
  • Discretionary tool and winter gear allowance.

Other Perks:

  • Pay spiffs on service calls that lead to system replacement.
  • Holiday pay bonuses.
  • Occasional company outings.
  • Ability to commute to work/home with work van.

Work Schedule:

Our HVAC Service Technicians arrive at our shop near Downtown Des Moines at 7:30AM, and typically finish work around 4-5PM. We do provide overtime services (nights, weekends, holidays) and all service technicians may be called upon to work overtime calls.

On-Call Service:

We currently rotate our HVAC Service Technicians for weekly on-call. This means that during your week of on-call selection, the technician has our phone number forwarded to their cell phone from 5PM-8AM for emergency repairs. Technicians are never expected to give estimates, schedule maintenance, or take sales calls outside of business hours. This is strictly for emergency services for overtime charges for the customer.

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