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Customer Service Associate

2 months ago

Stamford, Connecticut, United States Performance Foodservice Full time
Customer Service Representative Job Description

At Performance Foodservice, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with orders and inquiries in a timely and professional manner
  • Maintain accurate records of customer interactions to ensure seamless communication
  • Resolve customer complaints in a fair and efficient manner
  • Collaborate with warehouse and delivery teams to ensure timely order fulfillment
  • Provide product information and recommendations to customers to enhance their experience
  • Work closely with the sales team to increase customer satisfaction and retention

We're looking for a customer-focused individual who is passionate about delivering exceptional service and support. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you