Customer Service Associate

1 day ago

Stamford, Connecticut, United States SRS Distribution Full time

The Customer Service Associate will play a vital role in assisting our walk-in customers directly, coordinating closely with our outside sales force, drivers, and warehouse personnel to meet our customers' needs in a timely and efficient manner. This role requires providing counter sales, phone assistance, and other help to our customers, while being instrumental in building our business. This is an excellent opportunity to learn our products and have a career in sales or management in our industry.

Key Responsibilities:

  • Assist customers with purchasing needs, either walk-ins or over the phone.
  • Develop new sales opportunities through calls to potential new customers.
  • Enter sales orders and cash transactions into company software.
  • Be reliable, safe, and a team player.
  • Embrace the mindset of the 'Make Money and Have Fun' culture.
  • Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
  • Able to pass criminal and driving background check and a pre-employment drug test.
  • Bilingual (English and Spanish) is preferred, but not required.

Requirements:

  • Experience in customer service or sales.
  • Intermediate computer skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.

Equal Opportunity Employer:

SRS Distribution is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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