Customer Service Coordinator

2 days ago


Stamford, Connecticut, United States LanceSoft Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at LanceSoft. This role will be responsible for providing exceptional customer service, managing reception and mailroom duties, and ensuring a smooth day-to-day operation.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and in-person interactions
  • Manage reception and mailroom duties, including answering calls, scheduling meetings, and processing mail
  • Assist with shipping and receiving packages, including lifting up to 50 pounds occasionally
  • Perform daily tasks, such as setting up and tearing down conference rooms, and restocking kitchen supplies
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a customer-facing role, preferably in a business or financial setting
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft 365 apps and prior experience with printing equipment a plus
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Recognition and rewards for outstanding performance


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