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Bakery Operations Manager

1 month ago

Amherst, Ohio, United States Nothing Bundt Cakes #269 Full time
Job Description
At Nothing Bundt Cakes #269, we are seeking a highly skilled and motivated Bakery Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our bakery, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Accountability: You will be responsible for developing and maintaining a positive and productive work environment, fostering a culture of teamwork and collaboration among our staff.
  • Communication: You will ensure effective communication with our team members, Area Managers, and guests, providing clear and concise information and updates as needed.
  • Training and Development: You will be responsible for managing the onboarding and training process, selecting the best trainers for new hires and developing future leaders.
  • Operations: You will lead and manage a team of 15-25 employees, ensuring smooth and efficient operations in both the front and back of house, including baking, frosting, utility, crafting, and guest service departments.
  • Guest Service: You will ensure superior guest experience by minimizing wait times and delivering excellent service, representing the bakery professionally and handling guest interactions with a positive attitude.
  • Financial Performance: You will manage the profitability of the bakery, hitting COGS and labor percentage goals while minimizing waste.
  • Marketing and Events: You will spearhead marketing efforts and coordinate events, being aware of all promotions and offers.
  • Reporting: You will complete all required reports and trackers accurately, including schedules, sales reports, labor reports, etc.
  • Independence: You will manage the bakery independently without needing assistance for shift coverage, developing solutions for bakery problems autonomously.
  • Holiday/Event Execution: You will manage high-volume days effectively, staying calm under pressure and ensuring adequate inventory and staffing during peak times.
  • Flexibility: You will be open to working any day/time the bakery may be short-staffed, assisting at other locations or traveling for training/meetings as needed.
  • Team Management: You will coach the team effectively and lead by example, making decisions about team fit and parting ways with team members when necessary.
  • Genuine Connections: You will connect with the team and ensure they are receptive to your leadership, fostering a positive and collaborative team environment.

Requirements:
  • Fits the Nothing Bundt Cakes Culture
  • An outgoing and friendly personality
  • Must work well in a team environment
  • Genuine care of others' needs
  • A passion for learning
  • A relentless pursuit of continuous improvement
  • Ability to Lead and Inspire team members
  • Ability to follow instructions and processes
  • Has total integrity
  • Takes initiative and solves problems
  • Has the ability to work well under pressure
  • Ability to shift between tasks while paying special attention to detail
  • Good understanding and utilization of time management
  • Must know how to prioritize and delegate
  • Must be goal-oriented and work with a sense of urgency
  • Must be okay with having a flexible schedule, with open availability Monday-Sunday
  • Must be able to work holidays
  • Ability to lift up to 50 pounds
  • Must be available to work a minimum of 35-40 hours per week
  • Must have reliable transportation

What We Offer:
  • A competitive salary between $37,440 - $41,600 per year, depending on experience
  • Up to $6,000 in bonuses, benefits, and other perks
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy
  • Opportunities for professional growth and development

How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you