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Training Logistics Coordinator

1 month ago

Boston, Massachusetts, United States 908 Devices Full time

The Training Logistics Coordinator will play a key role in facilitating an elevated customer training experience with 908 Devices Inc.

This position will be part of the Customer Service and Quality Engineering (CSQE) team, which is responsible for delivering rapid assistance and support to customers.

The ideal candidate will have excellent communication and interpersonal skills, as well as strong organizational and time management skills.

Responsibilities will include coordinating with customers to schedule training and/or installation of 908 Devices products, managing customer records and training details, and maintaining and quality managing training materials and equipment.

The Training Logistics Coordinator will also be responsible for reviewing training statuses and forecasts with internal teams, collaborating with distributors and commercial partners, and evaluating customer surveys and trainer assessments.

This is an onsite role at our HQ in Boston, and the ideal candidate will be able to lift and carry up to 50 lbs.

We are committed to providing a supportive and inclusive work environment, and we are proud to be a company changing the status quo in our industry.