Sales Specialist, Naples

2 weeks ago


Naples, Florida, United States Hermès Full time
About the Role

We are seeking a highly skilled Sales Specialist to join our team at the Herms Naples Boutique. As a Sales Specialist, you will be responsible for achieving sales and customer service objectives while adhering to the operational asset protection standards of the boutique.

Key Responsibilities
  • Meet monthly and annual individual sales goals while working as part of a team to achieve the boutique's collective target.
  • Organize and prioritize the selling floor to support the sales effort and overall customer experience.
  • Process and ensure the accuracy of all transactions, including receipts, CRM files, and administrative support of after-sales service.
  • Comply with all asset protection procedures, including employee sign-in sheets, bag checks, and key control.
  • Provide high levels of service to clients, including prompt and friendly greetings, assistance with wrapping and packaging, and answering questions.
Requirements
  • 2+ years of experience in sales, preferably in a luxury environment.
  • Strong relationship development and communication skills.
  • Even-tempered with the ability to continuously multitask.
  • Self-starter with the ability to work independently while balancing collaboration with a team.
  • Strong organizational skills.
  • Open availability to accommodate the needs of the business.
About Herms

Herms is an independent, family-owned French house that employs nearly 20,000 people worldwide. We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family both within our own walls and in the wider world.



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