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Automotive Parts Counter Specialist
2 months ago
Why Choose Naples Nissan: Discover what makes Naples Nissan an exceptional workplace.
At Naples Nissan, becoming part of our team means joining a close-knit family dedicated to providing exceptional service and creating memorable experiences for our valued customers. We take pride in our extensive selection of high-quality vehicles and our commitment to excellence. As an experienced automotive parts professional, you will be integral to our continued success.
Role Overview:- Assist customers face-to-face by guiding them in selecting the right parts, suggesting additional products, promoting special deals, and ensuring they are informed about our complete inventory.
- Retrieve purchased parts from our stock. If a specific item is unavailable, check its status and provide the customer with an estimated delivery time.
- Handle incoming calls, providing price quotes and product information while documenting customer details.
- Coordinate the daily shipment, delivery, or collection of orders.
- Regularly monitor and manage 'will-call' and 'back-order' files, arranging returns to suppliers or restocking items that are not immediately required.
- Support the parts sales associate at the service counter as needed.
- Collaborate with technicians to discuss necessary repairs and explore cost-effective options.
- Order out-of-stock parts with approval from the Parts Manager.
- Notify both the customer and the Service Department upon the arrival of ordered parts.
- Accurately process cash and credit transactions, ensuring the integrity of the cash register.
- Assist in maintaining the organization and cleanliness of the parts department.
- Receive and stock incoming inventory, verifying contents against purchase orders.
- Participate in scheduled inventory audits as directed by your supervisor.
- Ensure that product displays are well-stocked, organized, and visually appealing to customers.
- Complete all required training sessions as instructed.
- Adhere to company policies and procedures as outlined in the Employee Handbook.
- Take on additional responsibilities as assigned.
- High School Diploma or equivalent.
- Excellent interpersonal skills to effectively engage with a diverse customer base.
- Prior experience in parts procurement, automotive technology, and dealership products, or a proven ability to quickly learn these concepts.
- Familiarity with point-of-sale systems and computerized inventory management tools, or a willingness to learn.
- Able to perform effectively in a fast-paced environment.
- Strong organizational skills and proficient time management.
- Detail-oriented with a professional demeanor and a strong work ethic.
- Comprehensive Medical, Dental & Vision Coverage.
- 401k Retirement Plan.
- Paid Holidays.
- Weekly Salary Payments.
- Competitive Annual Salary Range: $40,000-$50,000.
