Patient Access Coordinator

3 hours ago


Panama City, Florida, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Ascension Sacred Heart Bay. As a Patient Access Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and reception duties associated with patient registration, including gathering demographic, insurance, and clinical information from patients and entering it into the appropriate database.

Key Responsibilities
  • Communicate with patients, participants, and staff to accurately schedule patients for prescribed procedures.
  • Perform clerical and reception duties associated with patient registration, including gathering demographic, insurance, and clinical information from patients and entering it into the appropriate database.
  • Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
  • Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Coordinate and communicate schedules.
  • Assist with coordination of activities related to insurance pre-certification/authorization.
  • Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Preferred Skills

Customer service, phone etiquette, computer skills, insurance knowledge, medical knowledge, and secretarial work.

About Ascension

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our mission, vision, and values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer, and make a positive impact in their community.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status, or any other legally protected status or status as a covered veteran in accordance with applicable federal, state, and local laws.



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