Patient Care Coordinator
2 days ago
The Patient Care Secretary is a vital member of the VITAS Healthcare team, responsible for providing administrative support to the Team Manager and ensuring the smooth operation of patient care-related clerical procedures.
Key Responsibilities- Screen telephone calls for the Team Manager and facilitate communication between patients/families and other team members.
- Take and maintain daily schedules for all team members, ensuring timely and efficient coordination of tasks.
- Attend weekly team meetings, prepare agendas, and follow through on assignments given by the Team Manager.
- Establish, maintain, and close patient charts in an orderly fashion, including mailing and follow-up on required documentation.
- Provide backup documentation to the Billing Department as needed and maintain accurate records of D.M.E. orders and pickups.
- Enter patient care and volunteer data into Vx and event tracking systems, ensuring accurate and up-to-date information.
- Communicate with staff and outside agencies as directed by the Team Manager, maintaining effective relationships and ensuring seamless coordination.
- Order supplies and documentation forms used by the team, working collaboratively with other patient care secretaries.
- Perform routine correspondence for the Team Manager and other team members, ensuring timely and professional communication.
- Sort and process patient care mail, maintaining a high level of organization and attention to detail.
- Maintain accurate A.D.T. and census records, ensuring the integrity of patient data.
- Three years of prior work experience preferred.
- Good typing skills and computer literacy.
- Able to handle multiple tasks and prioritize responsibilities effectively.
- Excellent communication and telephone skills.
VITAS Healthcare is the nation's leading provider of end-of-life care, dedicated to making a difference in the lives of others. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization that values professionalism, collaboration, and growth.
We offer a comprehensive benefits package, including competitive compensation, health, dental, and vision insurance, as well as opportunities for professional development and career advancement.
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