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Clinical Support Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Metro Community Health Center Full time
Job Summary

This position is responsible for providing daily clinical support to the medical model for the delivery of primary care to patients and families of Metro Community Health Center, Inc. Additionally, this role is responsible for ensuring productive and efficient operations of the department through timely and attentive clinical support to leadership within the medical model.

Key Responsibilities
  • Maintain patient records and related administrative documentation
  • Support the clinical operations of the health center, according to policies and procedures
  • Utilize computers in the collection, management, and reporting of patient records
  • Assist with quality assurance, quality controls, inventory of clinical supplies, and maintenance of clinical supplies
  • Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
  • Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures
  • Ensure that OSHA/CLIA Standards are maintained according to policies and procedures
  • Sterilization and cleaning of surgical instruments according to policies and procedures
  • Telephone triage of all calls within the department
  • Maintain a clean work environment at all times
  • Maintain appropriate use of fax machine, copier, computer, and company phone as directed
Requirements
  • High school diploma or equivalent
  • Successful completion of a medical assistant course, including phlebotomy & injections
  • Significant knowledge of medical practices and procedures in a primary care environment
  • Demonstrated success and experience with direct patient services (e.g. phlebotomy) and the proper knowledge and use of medical devices and equipment
  • One year of medical assistant experience required