Medical Support Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States Biolife Plasma Services Full time
About the Role

At BioLife Plasma Services, we are seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for providing exceptional customer service and ensuring that our donors have a positive experience at our plasma collection center.

Responsibilities
  • Determine donor eligibility, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Manage donor adverse events, including the development of Center Physician's standing orders and donor transport to emergency care facilities.
  • Review laboratory test results and refer to the Center Physician or Medical Affairs when necessary.
  • Provide exceptional customer service and ensure that our donors have a positive experience at our plasma collection center.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER.
Requirements
  • High school diploma or equivalent, including graduate equivalent of a recognized educational nursing program with state requirements.
  • Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements (in state of licensure) for basic IV therapy.
  • Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist.
  • Two years in a clinical or hospital setting.
What We Offer

At BioLife, we offer a competitive salary and benefits package, including medical, dental, and vision insurance, a 401(k) plan, and company match. We also offer paid time off, company holidays, and a tuition reimbursement program. Our team is dedicated to providing exceptional customer service and ensuring that our donors have a positive experience at our plasma collection center.



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