Vacation Rental Portfolio Manager

3 weeks ago


Destin, Florida, United States Southern Management Full time

Job Summary

Southern Management is seeking a skilled Vacation Rental Portfolio Manager to oversee the care and condition of a portfolio of assigned vacation rental properties.

The ideal candidate will be responsible for ensuring that quality assurance inspections, inventory management, billing, and vendor management are carried out efficiently and effectively.

Key Responsibilities

  • Conduct monthly quality control inspections of assigned portfolios and document findings in the system.
  • Review and confirm completion of all new property paperwork with the Client Success Manager and ensure timely entry into the system.
  • Foster and maintain relationships with HOAs and community service staff to enhance relationships between operations and owners.
  • Manage property onboarding and offboarding processes.
  • Review owner statements monthly in conjunction with the Client Success Manager and accounting department to ensure accuracy.
  • Operate with the owner's interests in mind and understand the financial goals of the assigned portfolio.
  • Maintain professional communication with vendors/contractors regarding scheduling, billing, certificates of insurance, and other needs.
  • Submit invoices for payment and maintain detailed records associated with work orders, inspections, and inventory.
  • Coordinate with the Supervisor regarding units coming on/off the program and execute the standard protocol.
  • Establish and maintain a continuous maintenance schedule and assignments for the property portfolio, providing assistance to other Property Managers as needed.
  • Administer the 'go-back' protocol with Housekeepers for any guest satisfaction issues related to property conditions.
  • Take responsibility for the installation and maintenance of WIFI in units.
  • Learn and comply with all company, local, state, and federal safety rules.
  • Familiarize yourself with the company's emergency preparedness plan and be available for implementation and assistance if necessary.

Requirements

  • Proficiency with document management, databases, and spreadsheets.
  • Working knowledge of Microsoft applications.
  • Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.
  • Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
  • Combination of indoor and outdoor workspaces.

About Southern Management

Southern Management is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law in the recruitment, selection, placement, training, compensation, and promotion of our employees.



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