Assistant Restaurant General Manager

7 days ago


Kissimmee, Florida, United States Perkins Full time
Job Description

**About Perkins**

Perkins Restaurant & Bakery is a leading provider of high-quality food and exceptional customer service. With a rich history dating back to 1958, we have established ourselves as a trusted brand in the industry.

**Job Summary**

We are seeking an experienced and skilled Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a crucial role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

**Key Responsibilities**

  • Assist the General Manager in planning and analyzing restaurant operations, including manpower, sales, and profit levels.
  • Responsible for achieving planned sales and profit levels while ensuring maximum guest satisfaction.
  • Accountable for proper handling of cash, credit card information, and all aspects of payment processing.
  • Assist in the planning and analysis of restaurant unit manpower, ensuring sufficient development and training of all employees.
  • Assist General Manager in all aspects of employment and restaurant staffing, including recruitment, training, and new hire orientation.
  • Attend University of Perkins and successfully complete all coursework.
  • Achieve and maintain ServSafe certification.
  • Perform and assist in all functions for all positions in the restaurant.
  • Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner.
  • Ensure managers and team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness.
  • Ensure restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees.
  • Ensure proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Ensure inventory levels for both food and non-food items are properly maintained in accordance with company guidelines.
  • Anticipate, identify, and correct system breakdowns to achieve guest satisfaction.
  • Accountable for accurate financial data, including payroll, cash and receipts, productivity food costs, security of funds, and operating expenses.

**Requirements**

  • One to two years of previous experience in a supervisory role, preferably in the food service industry.
  • High school diploma; some college or degree preferred.
  • Ability to effectively communicate with employees, guests, and vendors in person and by telephone.
  • Ability to coordinate multiple tasks simultaneously.

**Physical Requirements**

  • Extensive standing without breaks; operating a cash register.
  • Exposure to heat, steam, smoke, cold, and odors.
  • Bending, reaching, walking.
  • Ability to reach heights of approximately 6 feet and depths of 2.5 to 3 feet.
  • Ability to fit through openings 30 inches wide.
  • Ability to work irregular hours under heavy pressure/stress during busy times.
  • Ability to carry trays of food products weighing 20 pounds for distances up to 30 feet.
  • Ability to lift up to 50 pounds.


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