Customer Service Representative

5 days ago


Lenexa, Kansas, United States Centrinex Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Centrinex. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.

Responsibilities
  • Engage with customers through various communication channels to resolve their inquiries and concerns.
  • Verify customer applications and information to ensure accuracy and compliance with established criteria.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
  • Participate in ongoing training and development to enhance customer service skills and knowledge.
What We Offer
  • A competitive hourly rate starting at $12.50-$14.50 per hour, based on experience and performance.
  • Quarterly advancement and pay increase opportunities, with over 90% of our upper management team promoted from within.
  • A comprehensive benefits package, including 401K with company match, health, dental, vision, and volunteer life insurance.
  • A fun and engaging work environment, with monthly activities and events promoting company pride and philanthropy.
  • Professional and personal growth opportunities through continuing education and coaching sessions.
About Centrinex

Centinex is a leading provider of customer service solutions, committed to delivering exceptional service to our clients and their customers. We pride ourselves on teamwork and exceeding client expectations. As an equal opportunity employer, we welcome applications from qualified candidates who share our values and commitment to excellence.



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