Customer Service Representative
2 months ago
JACKMONT HOSPITALITY INC is seeking a highly skilled and experienced Server and Bartender to join our team. As a Server and Bartender, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.
Key Responsibilities- Customer Service: Ensure that the highest quality food and service experience is consistently provided to our guests.
- Problem-Solving: Pro-actively solve guest concerns and satisfy guests in various situations.
- Environmental Maintenance: Maintain a clean, organized, and stocked environment.
- Cash Handling: Ensure all cash handling procedures are upheld and be accountable for store funds while running a shift.
- Beverage Service: Pour wine, beer, and make cocktails for all guests.
- Inventory Management: Maintain proper rotation of product.
- Regulatory Compliance: Comply with health, safety regulations, and COVID-19 regulations.
- Experience: 2-3 years' bartending experience.
- Barista Experience: Barista experience is a plus.
- Communication Skills: Excellent communication skills.
- Sanitation Knowledge: Knowledge of sanitation regulations.
- Creativity: A passion for and creative abilities when it comes to craft cocktails.
- Attention to Detail: Proactive, with a high attention to detail.
- Professionalism: Positive and professional approach to people and work.
- Guest Service: Ability to provide excellent guest service consistently and maintain grace under pressure while handling busy rushes.
- Certifications: Must obtain Washington State Food Handler's Card and MAST permit.
- Employee Meal Plan: Employee Meal Plan, every shift gets a meal on us (up to $14).
- Employee Discount: Employee Discount, 35% off purchases at our restaurant/retail locations.
- Paid Time Off: Paid Time Off.
- Holiday Pay: Holiday Pay.
- Transit and Parking Pre-Tax Plan: Transit and Parking Pre-Tax Plan.
- Employee Assistance Program: Employee Assistance Program.
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