Client Success Director, Retail Media

1 week ago


Seattle, Washington, United States Skai Full time
Job Title: Client Success Director, Retail Media

Take your career to the next level with Skai

We're seeking a seasoned Client Success Director to join our Retail Media team. As a key member of our client-facing team, you'll be responsible for developing and maintaining strong relationships with our Consumer Goods & Retail agency clients.

Key Responsibilities:

  • Partner with agency clients to understand their business objectives and develop tailored solutions to drive success
  • Lead a team of Client Success Managers to ensure seamless delivery of our solutions
  • Collaborate with cross-functional teams to identify and capitalize on growth opportunities
  • Develop and execute strategic plans to drive client satisfaction and retention
  • Provide exceptional customer service and support to ensure client needs are met

Requirements:

  • 5+ years of experience in client-facing roles, preferably in the digital marketing industry
  • Proven track record of building and maintaining strong relationships with clients
  • Excellent communication and project management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong understanding of digital marketing concepts and industry trends

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off and flexible work arrangements

About Skai:

Skai is a leading provider of digital marketing solutions, empowering businesses to succeed in the ever-evolving digital landscape. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.

We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and success. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply



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