Client Success Director, Retail Media
1 week ago
Take your career to the next level with Skai
We're seeking a seasoned Client Success Director to join our Retail Media team. As a key member of our client-facing team, you'll be responsible for developing and maintaining strong relationships with our Consumer Goods & Retail agency clients.
Key Responsibilities:
- Partner with agency clients to understand their business objectives and develop tailored solutions to drive success
- Lead a team of Client Success Managers to ensure seamless delivery of our solutions
- Collaborate with cross-functional teams to identify and capitalize on growth opportunities
- Develop and execute strategic plans to drive client satisfaction and retention
- Provide exceptional customer service and support to ensure client needs are met
Requirements:
- 5+ years of experience in client-facing roles, preferably in the digital marketing industry
- Proven track record of building and maintaining strong relationships with clients
- Excellent communication and project management skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong understanding of digital marketing concepts and industry trends
What We Offer:
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and flexible work arrangements
About Skai:
Skai is a leading provider of digital marketing solutions, empowering businesses to succeed in the ever-evolving digital landscape. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.
We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and success. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply
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