Director of Client Success

6 days ago


Seattle, Washington, United States EPAM Systems Full time
Job Title: Director, Account Management

We are seeking a seasoned professional to lead our Account Management team in the Gaming Services division. As a Director, Account Management, you will be responsible for driving client success and growth through strategic business planning and relationship building.

Key Responsibilities:
  • Create and execute business strategies to achieve client business goals
  • Establish and cultivate strong relationships with clients at senior levels
  • Support sales and pre-sales activities by assessing opportunities, responding to RFPs, and creating proposals and presentations
  • Develop and manage account plans and strategies, working directly with client product, marketing, and IT teams
  • Own a portfolio of clients, driving revenue and margin growth, as well as customer satisfaction
Requirements:
  • Enthusiasm for the Gaming industry
  • Experience building partnerships with technology providers (e.g., AWS, Azure, Google)
  • Proven history of developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, and trends in the Gaming, Media, Streaming, or Game Engines industries
  • Familiarity with the Gaming Services space (e.g., custom software development, porting)
  • Ability to operate at the strategic level, with a focus on details
Benefits:
  • Medical, Dental, and Vision Insurance (subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (company-provided)
  • Life and AD&D Insurance (company-provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off (15-25 days, depending on level and tenure)
  • Paid Holidays (9 total per year)
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

About EPAM: EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, employees, and communities. We embrace a dynamic and inclusive culture, where you can collaborate with multinational teams, contribute to innovative projects, and continuously learn and grow.



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