Front Office Coordinator

1 week ago


San Juan Capistrano, California, United States MemorialCare Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at MemorialCare Health System. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical practices.

Key Responsibilities
  • Patient Registration: Ensure accurate and efficient patient registration processes, including verifying patient information, collecting payments, and updating records.
  • Scheduling: Manage patient schedules, including confirming appointments, rescheduling, and canceling appointments as needed.
  • Communication: Provide excellent customer service, answering phone calls, and responding to patient inquiries in a timely and professional manner.
  • Office Administration: Maintain a safe and organized work environment, including receiving and distributing mail, and performing other administrative tasks as needed.
Requirements
  • Education: High school graduate or equivalent required; medical terminology certificate preferred.
  • Experience: One year minimum of customer service experience in any field preferred; prior medical office experience a plus.
  • Certifications: Current BLS for Healthcare Provider certification required.
What We Offer

At MemorialCare Health System, we offer a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.



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