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Seasonal Attendant

1 month ago

Nashville, Tennessee, United States Marriott International, Inc Full time
Job Summary

As a Seasonal Attendant, you will provide exceptional customer service in the areas of operations for various exhibits and shows at the Gaylord Opryland Resort. Your primary responsibilities will include operating attractions and events, selling tickets and retail merchandise, and maintaining a clean and safe environment for guests. If you are a team player with excellent communication skills and a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide customer service in the areas of operations for various exhibits and shows
  • Operate attraction/event by assisting guests to safely enjoy their experience
  • Sell tickets to attraction/event by providing accurate information in a suggestive selling manner
  • Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed
  • Operate cash register and POS system to sell tickets or merchandise
  • Responsible for cash bank and deposits following established cash control procedures
  • Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner
  • Direct guests to proper location with clear instructions

Requirements
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Verify uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Thank guests with genuine appreciation

About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.