Administrative Assistant

3 weeks ago


Brentwood, New York, United States Randstad Full time
Client Operations Representative

We are seeking a dedicated and detail-oriented Client Operations Representative to join our dynamic team. As a key member of our Client Relations team, you will play a critical role in managing billing and reconciliation processes for a diverse range of clients.

Key Responsibilities:
  • Complete daily and monthly reconciliation of production output to generate billing data
  • Act as a liaison between Production and the Client Relations teams
  • Interact with multiple production systems to ensure client instructions are communicated downstream
  • Complete work with accuracy above speed, and escalate if the SLA cannot be met
  • Evaluate basic situations, review escalation procedures, and communicate directly to Client Relations and/or the client to ensure movement of output
Requirements:
  • Basic Excel and Outlook knowledge
  • Detail-oriented
  • Positive attitude
  • Able to communicate professionally
  • Can work well in a team environment
  • Flexibility to work some weekends/holidays (if/when needed)
What We Offer:
  • A competitive hourly rate of $18.50-$19/hour
  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution
  • The opportunity to work with a world leader in matching great people with great companies

Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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