Scheduling Coordinator

3 weeks ago


San Francisco, California, United States Paradigm Oral Health Full time
Job Title: Scheduling Coordinator

We are seeking a highly skilled and organized Scheduling Coordinator to join our team at Paradigm Oral Health. As a Scheduling Coordinator, you will be responsible for providing exceptional customer service to our patients and referring offices, while also ensuring the smooth operation of our scheduling process.

Key Responsibilities:
  • Answer phones and schedule appointments in a timely and efficient manner
  • Collect patient financial responsibility and ensure all information is collected in the patient's chart
  • Provide concierge-level customer service to patients, referring offices, and team members
  • Manage patient calls regarding post-operative and billing questions
  • Maintain professional relationships with referring offices
  • Ensure confidentiality of all information in accordance with HIPAA
Requirements:
  • High school diploma or equivalent required
  • One year of customer service experience required
  • Understanding of dental terminology
  • Friendly, inviting, and professional personality and presence
  • Basic office skills such as typing and filing
  • Good organizational skills
  • Attention to detail
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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