Healthcare Scheduling Coordinator

1 week ago


San Diego, California, United States Pacific Point Health Care Services Full time
Job Title/Position:

Intake/Scheduling Coordinator

Reports To:

Executive Director/Administrator

Job Description Summary:

The Intake/Scheduling Coordinator plays a vital role in the day-to-day management of scheduling and assigning Agency's patients to the appropriate professional clinicians to maximize patient care and efficient utilization of clinical staff.

Essential Duties and Responsibilities:
  • Compile Daily Schedules: Compile the daily schedules of clinical staff with the direction of the EMR and assign Agency clinicians to patients.
  • Develop Patient Plans: Work with professional clinicians in developing the plan for patient frequency of visits that are clinically appropriate for the patient.
  • Proactive Scheduling: Proactively plan and assign patients to clinical staff based on close proximity and staff availability.
  • Care Coordination: Assist Agency personnel in care coordination of patient/client services.
  • Insurance Eligibility: Responsible for the admission and insurance eligibility of incoming patients.
  • Compliance: Responsible for obtaining documentation to stay in compliance with company/state standards.
  • Orders Management: Assist with orders management/DME and patient satisfaction surveys.
  • Additional Duties: Other duties as requested by Management.
  • Weekend Rotation: Position may require weekend rotation.
Critical Duties:
  • Effective Communication: Able to communicate patient needs effectively to clinical staff.
  • Excellent Customer Service: Excellent telephone and customer service skills.
  • Multi-Tasking: Able to multi-task.
  • Problem Solving: Able to problem solve.
  • Teamwork: Able to function as an integral part of the interdisciplinary team.
  • Patience and Flexibility: Exhibits patience and flexibility.


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