Salesforce Administrator

4 weeks ago

San Jose, California, United States Western Digital Full time
Job Description

At Western Digital, we're seeking a skilled Salesforce Administrator to join our team. As a key partner to some of the world's largest organizations, we're fueling a brighter, smarter future. In this exciting new role, you'll be responsible for gathering requirements and designing, configuring, and supporting solutions within the Salesforce.com (SFDC) platform.

Key Responsibilities

Plan, develop, and configure new functionality to support existing users' ongoing adoption of SFDC.
Develop, test, document, and deploy high-quality business and technical solutions on Salesforce using Agile processes, principles, and techniques.
Triage support and development tickets, ensuring they are properly documented.
Provide metrics, data analytics, and data visualizations to inform critical business decisions.
Help build and support custom applications and 3rd party integrations with Salesforce.
Create and maintain all aspects of customer relationship management (CRM) reporting and dashboards.
Deploy approved changes to production.

Requirements

5+ years of experience as a Salesforce Administrator.
Bachelor's degree in computer science, Computer Information Systems, or related field from an accredited college or university.
Salesforce Certified Administrator (Required).
Preferred qualifications include Salesforce Certified Advanced Administrator, CPQ Specialist, and knowledge of pricing tools integrated with Salesforce.

About Western Digital

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the 'Know Your Rights: Workplace Discrimination is Illegal' poster. Our pay transparency policy is available here: Pay Transparency Nondiscrimination Provision (dol.gov)

Why Join Us

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.

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