Senior Salesforce Product Manager

4 weeks ago


San Francisco, California, United States Amazon Full time
Job Summary

We are seeking an experienced Salesforce administrator and product manager to serve as the single-threaded owner of our Salesforce instance. The ideal candidate will have a strong technical and analytical skillset, with a bias for action and a passion for innovating and solving complex business problems.

Key Responsibilities
  • Serve as the single-threaded owner and product champion of the WWS Salesforce instance, creating and maintaining a robust governance structure.
  • Configure new and existing Salesforce features, focusing on security, user efficiencies, solving business/customer issues, and ensuring data accuracy.
  • Partner with global stakeholders to identify, drive, and build improvements, enhancements, and customizations that solve complex business problems.
  • Drive communication efforts across stakeholders through feature rollout processes and launch announcements.
  • Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, validations, workflows, and third-party applications.
  • Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value.
  • Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes and support rapid organizational scaling.
Requirements
  • 7+ years of product or program management, product marketing, business development, or technology experience.
  • 5+ years of Salesforce administrator experience.
  • 5+ years of experience owning/driving roadmap strategy and definition with end-to-end product delivery.
  • Bachelor's degree or equivalent.
Preferred Qualifications
  • Experience in influencing senior leadership through data-driven insights.
  • Experience working across functional teams and senior stakeholders.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



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