Patient Enrollment Specialist

3 days ago


Louisville, Kentucky, United States Actalent Full time
Job Summary

We are seeking a highly skilled Patient Enrollment Representative to join our team at Actalent. As a Patient Enrollment Representative, you will play a critical role in ensuring the smooth re-enrollment process for patients and healthcare providers.

Key Responsibilities
  • Handle high-volume calls, emails, and other requests from patients and healthcare providers, providing exceptional service and accurate information management.
  • Accurately capture and update information in our systems, ensuring seamless communication and coordination.
  • Provide availability, tracking, and shipping information for patients' medications as needed.
  • Schedule treatments to be sent to patients or their healthcare providers, ensuring timely and efficient delivery.
Requirements
  • High school diploma or GED required.
  • Experience with medical and/or pharmaceutical terminology preferred.
  • Experience handling high-volume calls required.
Work Environment

This is a 100% onsite position in Louisville, Kentucky. The work environment is fast-paced, with a high volume of auto-connected calls. The ideal candidate will be able to work effectively in a dynamic environment and provide exceptional service to patients and healthcare providers.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. We maintain an inclusive environment through persistent self-reflection, building a culture of care, engagement, and recognition with clear outcomes, and ensuring growth opportunities for our people.



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