Enrollment Support Specialist
2 weeks ago
About This Role
The Enrollment Support Specialist is a key member of our team, responsible for ensuring a seamless enrollment experience for our clients. This role requires a high level of expertise in the entire enrollment process, from initial setup to final completion.
Key Responsibilities
- Acquire in-depth knowledge of the entire enrollment process, including EDI transactions and client onboarding.
- Facilitate enrollments for new and existing clients, ensuring timely completion and minimal disruptions.
- Track and follow up with clients, payers, and intermediaries to ensure all enrollments are completed accurately and efficiently.
- Prioritize multiple tasks under aggressive time constraints, maintaining a high level of productivity and accuracy.
- Perform other duties and/or projects as assigned by management, within the area of responsibility and control.
Requirements
- Demonstrate professionalism in communicating with clients and payers, both written and verbally.
- Be self-motivated, with the ability to work independently and as part of a team.
- Have the ability to work under pressure in a fast-paced environment, with a high level of resourcefulness and adaptability.
- Consistently demonstrate reliability and accountability for actions and decisions.
- Experience in provider/payer EDI enrollment is preferred, but not required.
About Waystar
Waystar is a leading healthcare payments platform, dedicated to simplifying healthcare payments and improving financial outcomes for providers. Our platform combines innovative technology, robust data, and unparalleled client support to streamline workflows and improve financials. We are committed to living out our organizational values: honesty, kindness, passion, curiosity, fanatical focus, best work, always, making it happen, and joyful, optimistic & fun.
Waystar Perks
- Competitive total rewards package, including base salary and bonus (if applicable).
- Customizable benefits package, including medical plans with Health Saving Account company match.
- Generous paid time off, starting at 3 weeks, plus 13 paid holidays, including 2 personal floating holidays.
- Paid parental leave, including maternity and paternity leave.
- Education assistance opportunities and free LinkedIn Learning access.
- Free mental health and family planning programs, including adoption assistance and fertility support.
- 401(K) program with company match.
- Pet insurance.
- Employee resource groups.
Waystar is an Equal Opportunity Employer
We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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