Client Relationship Development Specialist

2 weeks ago


Redford, Michigan, United States National Home Care LLC Full time

**National Home Care LLC** is a leading provider of home care services, dedicated to delivering exceptional quality and affordability.

We are seeking an energetic and self-directed Client Relationship Development Specialist to join our team. This is an entry-level position that offers opportunities for growth and professional development.

The estimated salary for this role is $45,000 - $60,000 per year, based on industry standards and the location of the job.

Job Description

In this role, you will be responsible for developing and maintaining relationships with referral sources, including hospitals, assisted living facilities, and other healthcare professionals. You will work closely with our scheduler and recruiter to identify qualified caregivers and ensure seamless service delivery.

  • You will take incoming calls from clients, resolve their issues, and intake new clients.
  • You will assign caregivers to cases and introduce clients to new caregivers.
  • You will develop sales strategies to increase business and meet sales goals.
  • You will conduct research on new referral sources and present findings to the agency owner.
Required Skills and Qualifications

To succeed in this role, you should have:

  • A strong ability to communicate effectively with referral sources, clients, and caregivers.
  • A high level of energy and a willingness to learn all aspects of the operation.
  • A demonstrated ability to perform multiple tasks under tight deadlines.
  • A strong understanding of social media and SEO principles.
  • An associate or bachelor's degree in Communication, English, or a related field.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range of $45,000 - $60,000 per year.
  • A comprehensive health insurance plan.
  • A 401(k) retirement savings plan.

We are an equal opportunity employer and welcome applications from diverse candidates.



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