Current jobs related to Client Support Specialist 2 - Melbourne, Florida - Percepta

  • Desktop Support Specialist

    1 month ago

    Melbourne, Florida, United States Desktop & Depot Support Full time

    Job Title: Desktop & Depot SupportWe are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support specialist in Melbourne, Florida.Job Summary:This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, and printer support. Additionally, you will be responsible for...

  • Client Support Specialist and Operations Coordinator

    2 months ago

    Melbourne, Florida, United States Aire Serv Full time

    Client Support Specialist & Operations CoordinatorIn the role of Client Support Specialist & Operations Coordinator, you are essential to our operations and represent Aire Serv during customer interactions. Your key duties involve overseeing service requests and resolving client inquiries with professionalism and respect. You should be proactive,...

  • Client Support Specialist and Operations Coordinator

    2 months ago

    Melbourne, Florida, United States Aire Serv Full time

    Client Support Specialist & Operations CoordinatorIn the role of Client Support Specialist & Operations Coordinator, you are essential to our team and represent Aire Serv during customer interactions. Your duties encompass overseeing service inquiries and resolving client issues with professionalism and respect. A self-driven, enthusiastic individual...

  • IT Support Specialist

    2 weeks ago

    Melbourne, Florida, United States HCTec Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and excellent communication skills.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and...

  • Medical Support Professional

    7 days ago

    Melbourne, Florida, United States US Derm Support Roles Full time

    OverviewWe are seeking a skilled Clinical Support Specialist to join our team at US Derm Support Roles. As a key member of our dermatology team, you will play a vital role in providing exceptional patient care and supporting our dermatologists in their daily activities.ResponsibilitiesRoom patients and document all vital informationScribe information for the...

  • Technical Support Specialist

    3 weeks ago

    Melbourne, Florida, United States Percepta Full time

    Technical Support Specialist At Percepta, we pride ourselves on delivering exceptional service across all markets we serve. As a Technical Support Specialist , you will play a vital role in crafting and providing outstanding customer experiences while enjoying the benefits of being part of a distinctive culture. Key Responsibilities The Technical...

  • IT Support Services Specialist

    3 weeks ago

    Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and experienced IT Support Services Specialist to join our team at Percepta. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their IT needs are met with exceptional service and support.Key ResponsibilitiesProvide tier 1...

  • Family Support Specialist

    3 weeks ago

    Melbourne, Florida, United States AMIkids Full time

    Job Title: Family Support SpecialistAt AMIkids, we are committed to providing a supportive and nurturing environment for our youth and their families. As a Family Support Specialist, you will play a vital role in helping us achieve this goal.Job SummaryThe Family Support Specialist is responsible for providing family engagement and psychoeducation services...

  • Family Support Specialist

    2 weeks ago

    Melbourne, Florida, United States AMIkids Full time

    Job Title: Family Support SpecialistAMIkids is seeking a highly motivated and experienced Family Support Specialist to join our team. As a Family Support Specialist, you will play a critical role in executing the family engagement and psychoeducation process for each youth entering and leaving the program in the region assigned.Key Responsibilities:Conduct...

  • IT Support Specialist in Melbourne, Florida

    2 months ago

    Melbourne, Florida, United States Virtual Service Operations Full time

    IT Support Specialist in Melbourne, FloridaAre you prepared to advance your career in Information Technology? Let's explore the potential for collaboration.Position Overview:Become a vital member of our team as an IT Support Specialist in Melbourne, Florida. In this role, you will be instrumental in enhancing our client's operational efficiency through your...

  • Desktop Support Specialist in Melbourne, Florida

    2 weeks ago

    Melbourne, Florida, United States Virtual Service Operations Full time

    Desktop Support RoleVirtual Service Operations is seeking a skilled Desktop Support Specialist to join our team in Melbourne, Florida. As a Desktop Support Specialist, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, and...

  • Client Solutions Specialist

    1 month ago

    Melbourne, Florida, United States Novatech Inc. Full time

    Job OverviewNovatech Inc. is a leading provider of managed office solutions, offering a comprehensive portfolio of IT, print, cloud, and security services to organizations across the country. We are expanding our operations nationwide and seeking a skilled Field Service Technician to support our clients in the greater Melbourne area.Key...

  • Appliance Service Specialist

    2 weeks ago

    Melbourne, Florida, United States Topline Appliance & Mattress - 2 Full time

    Job OverviewTopline Appliance & Mattress is seeking a skilled Appliance Service Specialist to provide on-site and off-site repairs and maintenance of major appliances. The ideal candidate will have a proven track record of appliance service experience and excellent communication skills.Key Responsibilities:Perform repairs and maintenance on a variety of...

  • Access and Support Specialist

    1 month ago

    Melbourne, Florida, United States United Therapeutics Full time

    About the RoleUnited Therapeutics is seeking a highly skilled Access and Support Specialist to join our team. As a key member of our organization, you will play a critical role in providing limited reimbursement support services to healthcare providers and patients, ensuring that they meet ongoing requirements for our Patient Assistance Program.Key...

  • Education Support Specialist

    2 months ago

    Melbourne, Florida, United States Schools (Government) Full time

    Job SummaryThis is a challenging role that requires a high level of expertise and experience in education support services. The successful candidate will be responsible for providing professional support to staff and students, and will play a key role in the development and implementation of school policies and procedures.Key ResponsibilitiesDevelop and...

  • Client Solutions Specialist

    4 weeks ago

    Melbourne, Florida, United States NovaTech Full time

    Job Title: Client Solutions TechnicianNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US.About the Role:We are seeking a skilled Client Solutions Technician to join our team in the...

  • Medical Support Professional

    2 weeks ago

    Melbourne, Florida, United States US Derm Support Roles Full time

    OverviewWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Forefront Dermatology + Plastic Surgery clinic. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our dermatologists in delivering high-quality medical services.ResponsibilitiesRooming patients and...

  • IT Support Specialist

    4 weeks ago

    Melbourne, Florida, United States HCTec Full time

    IT Support Analyst II Job DescriptionWe are seeking an experienced IT Support Analyst II to join our team at HCTec. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly.Key Responsibilities:Provide remote and on-site technical support and...

  • IT Support Specialist

    4 weeks ago

    Melbourne, Florida, United States HCTec Full time

    Job Title: IT Support Analyst IIWe are seeking an experienced IT Support Analyst II to join our team at HCTec. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly.Key Responsibilities:Provide remote and on-site technical support and...

  • IT Support Specialist

    3 weeks ago

    Melbourne, Florida, United States HCTec Full time

    IT Support Analyst II Job DescriptionWe are seeking an experienced IT Support Analyst II to join our team at HCTec.The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly.Key Responsibilities:Provide remote and on-site technical support and...

Client Support Specialist 2

2 months ago

Melbourne, Florida, United States Percepta Full time
Job Overview

Position Title: Customer Care Representative 2 - Percepta

Location: Remote

Role Summary:

As a Customer Care Representative 2 at Percepta, you will play a crucial role in delivering exceptional service across various markets. Your contributions will enhance customer satisfaction and foster a positive company culture.

Key Responsibilities:

  • Provide timely and professional assistance to a diverse range of customer inquiries and concerns.
  • Learn and implement the complete call handling process to meet customer service expectations and support program performance goals.
  • Respond to customer inquiries via telephone, ensuring a comprehensive customer service experience.

Qualifications:

  • High School Diploma or equivalent required.
  • Minimum of 6 months experience in customer service.
  • Prior experience in phone-based customer support is preferred.
  • Interest or experience in technology is advantageous.
  • Familiarity with customer contact systems is beneficial.
  • Ability to adapt and work across various channels as needed.
  • Strong computer skills and proficiency in CRM software.
  • Excellent problem-solving and troubleshooting abilities.
  • Outstanding oral and written communication skills, demonstrating professionalism.
  • Experience in the automotive or telecommunications sectors is a plus.
  • Strong customer service orientation and appreciation for technology.
  • Ability to educate customers in an understandable manner, with patience for technical issues.
  • Quick learner with a desire to acquire new skills.
  • Highly organized and detail-oriented, thriving in a dynamic environment.
  • Effective team player with the ability to work independently.

What to Expect:

  • Competitive starting hourly rate.
  • Flexible working hours, including evenings and weekends.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Paid time off and holidays.
  • Tuition reimbursement and professional development opportunities.
  • Employee assistance and discount programs.

About Percepta:

Founded in 2000, Percepta operates contact centers globally, committed to providing seamless customer experiences. Our core values emphasize service, teamwork, respect, proactivity, career growth, and diversity. We prioritize competitive compensation and comprehensive benefits to support our employees' well-being.