Customer Service Representative

7 days ago


Cumming, Georgia, United States Forsyth County, GA Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Forsyth County, GA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Provide exceptional customer service through various channels, including phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Process customer payments, updates, and account information.
  • Maintain accurate and up-to-date customer records and databases.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with company policies, procedures, and regulations.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of customer service experience, preferably in a utility billing or accounts receivable environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office and other software applications.
Benefits

Forsyth County offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.



  • Cumming, Georgia, United States Bank OZK Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Bank OZK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and...


  • Cumming, Georgia, United States Beaver Toyota of Cumming Full time

    Customer Service RepresentativeBeaver Toyota of Cumming is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Cumming, Georgia, United States Beaver Toyota of Cumming Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beaver Toyota of Cumming. As a key member of our service team, you will be responsible for providing exceptional customer service, handling inbound calls, and ensuring a seamless customer experience.Key...


  • Cumming, Georgia, United States Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable dining experience.Key ResponsibilitiesGuest Service:Greet guests warmly and offer a...


  • Cumming, Georgia, United States Metro Corral Partners, LLC dba Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Metro Corral Partners, LLC dba Golden Corral. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive experience from the moment they enter our restaurant to the moment they...


  • Cumming, Georgia, United States Circle K Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...


  • Cumming, Georgia, United States GP Mobile Full time

    Job OverviewAs a Retail Sales Representative at GP Mobile, you will be part of a dynamic team that brings the T-Mobile brand to life. You will be a brand ambassador who builds energy and excitement around our products and services, immersing yourself in significant connections with our customers and continuously working to build expertise in uncovering their...


  • Cumming, Georgia, United States Scott Curry - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Scott Curry - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain customer relationships...


  • Cumming, Georgia, United States Michael Popwell State Farm Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders, resolving billing issues, and making policy suggestions.Key ResponsibilitiesHandle customer complaints and...


  • Cumming, Georgia, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Cumming, Georgia, United States GP Mobile Full time

    Job OverviewAs a Retail Sales Representative at GP Mobile, you will be part of a dynamic team that brings the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are...


  • Cumming, Georgia, United States Metro Corral Partners, LLC dba Golden Corral Full time

    Job OverviewWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative at Metro Corral Partners, LLC dba Golden Corral.The ideal candidate will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and organized environment.Key...


  • Cumming, Georgia, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge. Key ResponsibilitiesHeartsProvide exceptional...


  • Cumming, Georgia, United States BJ's Wholesale Club Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our Retail Customer Service team at BJ's Wholesale Club. As a Retail Customer Service Representative, you will be responsible for providing exceptional service to our members, executing sales strategies, and ensuring a seamless shopping experience.Key...


  • Cumming, Georgia, United States Zaxby's Full time

    Job SummaryZaxby's is seeking a friendly and enthusiastic Customer Service Representative to join our team at Matt Town Center. As a key member of our front-of-house team, you will be responsible for delivering an exceptional guest experience by taking orders, handling payments, and maintaining a clean and welcoming environment.Key ResponsibilitiesGuest...


  • Cumming, Georgia, United States BJ's Wholesale Club Full time

    Job Summary:We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, executing sales strategies, and driving business results.Key Responsibilities:Execute sales...


  • Cumming, Georgia, United States BJ's Wholesale Club Full time

    Job Summary:We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, executing sales strategies, and driving business results.Key Responsibilities:Execute sales strategies to...


  • Cumming, Georgia, United States Michael Popwell State Farm Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our dynamic team as an Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our insurance company clients and policyholders.Key ResponsibilitiesPolicy Administration: Accurately modify...


  • Cumming, Georgia, United States Hyundai of Cumming Full time

    Job Summary:We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Phone Agent at Hyundai of Cumming. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for providing outstanding customer service. This role involves handling inbound and outbound calls, addressing...


  • Cumming, Georgia, United States Hyundai of Cumming Full time

    Customer Service Phone AgentWe are seeking a motivated and customer-oriented individual to join our team at Hyundai of Cumming. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for providing outstanding customer service.Key Responsibilities:Handle inbound customer calls and respond to inquiries regarding...