Xfinity Store Service Associate
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Xfinity Store Service Associate. As a key member of our retail store team, you will play a critical role in delivering an exceptional customer experience and supporting the sales team in driving business growth.
Core Responsibilities- Customer Service Expertise: Provide strong understanding and enthusiasm for technology, especially company products and services, and serve as a go-to resource for customers and the sales team.
- Store Maintenance: Constantly scan the sales floor to ensure counters, devices, accessories, and walkways are accessible, clean, and functioning, and report to leadership when exceptions are found.
- Customer Transactions: Perform non-sales customer service transactions, including equipment returns and swaps, customer pickup for buy-online-pick-up in-store order fulfillment, and serve as an in-store expert for Xfinity Mobile support.
- Inventory and Merchandising: Assist Store Leadership with inventory and merchandising responsibilities, including receiving inventory, properly stocking the back of house, and conducting the weekly cycle count process.
- Education: High School Diploma or Equivalent
- Experience: 0-2 years related experience
- Physical Demands: Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly
Comcast is proud to offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Xfinity Store Service Associate
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Store Associate
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