Guest Experience Coordinator

3 days ago


Charlotte, North Carolina, United States LBJ COMMERCIAL LLC Full time
Job Summary:
LBJ Commercial LLC is seeking a Guest Experience Coordinator to provide exceptional service to our guests. In this role, you will be responsible for creating a warm and welcoming atmosphere, ensuring that every guest feels valued and respected. If you are passionate about delivering outstanding customer service and have a knack for building relationships, we want to hear from you

Key Responsibilities:
  • Welcome guests with a smile and inform them of the wait time
  • Seat guests at their tables, taking into consideration server availability and guest needs
  • Provide guests with menus and inform them of any available specials
  • Accept payment for meals and operate the cash register

Qualifications:
To excel in this role, you'll need:
  • Previous experience as a host/hostess, server, or busser is preferred
  • Friendly and outgoing personality
  • Excellent communication skills
  • Ability to meet the physical demands of the position, including standing for long periods and carrying trays
  • Familiarity with food safety guidelines
  • Ability to work in a fast-paced environment

Compensation:
We offer a competitive salary of $45,000 - $60,000 per year.

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