Client Support Specialist
2 weeks ago
Client Support Specialist
Lifemark Health Group is a leading provider in physiotherapy and rehabilitation services, dedicated to delivering exceptional and compassionate care to our clients. As a Client Support Specialist, you will bring enthusiasm and a strong work ethic to your role, ensuring that both clients and colleagues appreciate your positive interactions. Your administrative capabilities will be meticulous, organized, and detail-focused. Proficiency in computer applications, including Microsoft Office, along with a quick adaptability to new software, is essential. You will possess excellent command of the English language and outstanding communication skills, with a proven track record in customer service and administrative assistance.
Key Responsibilities:
- Answering phone calls, welcoming, and assisting clients
- Addressing inquiries and resolving client issues
- Managing incoming and outgoing correspondence, including mail and faxes
- Providing administrative assistance under the guidance of the office manager and clinic director
- Overseeing and replenishing office and clinic supplies
- Assisting with the maintenance of photocopying and fax equipment
Qualifications:
- Experience in face-to-face and telephonic customer service, preferably in a healthcare environment
- Familiarity with medical terminology is advantageous
- A background in health-related education is preferred
Join us in making a difference in the lives of our clients.
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