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Client Support Specialist

2 months ago

Broken Arrow, Oklahoma, United States Micahtek Full time

Position Overview
This role is integral to our operations at MicahTek, focusing on delivering exceptional customer service.

Work Schedule
Monday through Friday, 8:00 AM to 5:00 PM.

Key Responsibilities
The primary function of this position is to assist clients who reach out for information regarding our products and services.

Responsibilities include managing multiple tasks while accurately processing orders, handling product returns, addressing customer inquiries, identifying and articulating potential solutions, and ensuring timely corrections or adjustments.

Maintaining customer satisfaction is paramount.

Qualifications
- Previous experience in customer support is advantageous.
- Proficiency in Microsoft Office Suite.
- Strong communication and active listening abilities.
- High attention to detail and a commitment to quality.
- Reliability with an excellent attendance record.
- Capability to prioritize tasks and manage time efficiently.

Compensation
Hourly wage of $15.00.