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Client Relations Specialist

2 months ago

Broken Arrow, Oklahoma, United States Nelson Nissan Full time
Nelson Nissan is seeking a Customer Service Representative to enhance our customer relations. We are in search of individuals who demonstrate a strong work ethic, self-discipline, and exceptional communication abilities (both written and verbal). The ideal candidate should possess the capability to manage multiple tasks over extended periods while maintaining a high level of professionalism. We value positivity, enthusiasm, and a commitment to ensuring customer satisfaction.

Key Responsibilities:
  • Overseeing the follow-up procedures
  • Utilizing CRM software effectively
  • Handling incoming calls and scheduling appointments
  • Verifying next-day appointments
  • Completing daily task sheets promptly
  • Distributing leads as they arrive
  • Conducting follow-up calls to ensure our clients had a remarkable experience following their service visit
Compensation and Benefits:
  • $16-19/hour based on experience
  • Comprehensive company-sponsored medical, dental, and vision insurance options
  • Leading industry 401K plan with company matching contributions
  • Discounts on gym memberships, including Life Time
  • Paid time off and volunteer time off
About Us:

Nelson Automotive Group operates with a vision to create an exceptional business culture and customer experience. Established by Robert Nelson in Broken Arrow, Oklahoma, our company is built on principles of faith and high standards of customer service.

Nelson Nissan is an Equal Opportunity Employer

We uphold a commitment to equal opportunity and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.