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Community Liaison

2 months ago

Albuquerque, New Mexico, United States Morada Quintessence Full time

About Morada Quintessence

Morada Quintessence, a leading provider of senior living services, is seeking a highly skilled and customer-focused individual to join our team as a Senior Living Ambassador. Our company is committed to delivering exceptional care and lifestyle experiences to our residents, and we are looking for a dedicated professional to help us achieve this goal.

Key Responsibilities:

  • Telephone and Reception Duties: Answer and direct calls, take complete messages, and communicate information to the intended recipient.
  • Guest Services: Greet residents, visitors, and employees, answer inquiries, and provide directions.
  • Administrative Support: Collate brochures, prepare meal tickets, and update resident phone lists and rosters.
  • Appointment Management: Schedule appointments for residents and family members, including hairdressers, transportation, and other services.
  • Mail and Package Distribution: Organize and distribute mail to residents, executive directors, and department coordinators.
  • Resident Forms and Credits: Maintain resident forms for miscellaneous credits and ensure adherence to company policies and procedures.

Requirements:

  • Education: High school diploma or general education degree (GED) preferred.
  • Experience: One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Why Join Our Team?

Morada Quintessence is a dynamic and growing company that values its employees and provides opportunities for professional growth and development. We offer a competitive compensation package, comprehensive benefits, and a positive work environment that recognizes the value of our team members.