**Director of Housekeeping Operations**

2 weeks ago


Kernersville, North Carolina, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled and experienced Director of Housekeeping Operations to join our team at Compass Group Careers. As a key member of our housekeeping department, you will be responsible for directing and overseeing the operational needs of the Housekeeping Department.

Key Responsibilities:
  • Oversee the financial data and statistics of the department, ensuring accurate budgeting and financial management.
  • Monitor unit expenditures and develop and recommend department operating budgets to ensure efficient operations.
  • Coordinate housekeeping activities with other departments to ensure seamless service delivery.
  • Act as a liaison between administration and hospital departments, fostering strong relationships and effective communication.
  • Plan, organize, direct, coordinate, and supervise functions and activities of the department, ensuring high-quality service delivery.
  • Establish work standards and workflow, ensuring efficient and effective operations.
  • Develop and implement policies and procedures for departmental operations, ensuring compliance with regulatory agencies.
  • Encourage and mentor staff creativity and innovation, promoting a culture of excellence.
  • Ensure compliance with all regulatory agencies, maintaining a high level of quality and safety standards.
  • Proactively achieve facility goals and objectives, demonstrating quality leadership in meeting performance plans.
  • Develop and maintain job descriptions for department staff, ensuring clear roles and responsibilities.
  • Encourage staff participation in education programs, promoting professional growth and development.
Preferred Qualifications:
  • Four-year college degree and equal related experience required.
  • Five years of housekeeping management experience at a healthcare account required.
  • Ability to analyze and interpret financial and other data, demonstrating strong business acumen.
  • Excellent interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • High customer service and quality attitude, with a focus on delivering exceptional service.
  • Ability to work under pressure, meeting established goals and objectives.
  • Public speaking skills, with the ability to communicate effectively with various audiences.
  • Ability to utilize a participative approach to managing staff, organizing and prioritizing tasks, and developing budgets.
  • Excellent stress management skills, administrative and organizational, and follow-through skills required.
  • Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.


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